If you are not 100% satisfied with your purchase and would like a refund or exchange, you are required to return the item or items to us within 14 working days of receipt of the goods.
Goods should be returned within 14 days after dispatch. A full refund will be given on faulty goods within 30 days of returns received. We cannot accept returns on personalised goods unless damaged.
Please note that we cannot be responsible for spelling, punctuation or grammatical errors made by the customer, inferior quality of low-resolution of uploaded images, design errors or damage to products arising after delivery to the customer.
Please contact us for a Return Authorisation code and to reserve any exchanges that you require. The cost of returning the item to us is your responsibility. Please see the full Terms & Conditions for further information. All items sent back to us via post must be within the 14 days policy.